Contact

Please use our e-mail contact form for requests of any kind

Name
Company
Customer ID
E-Mail (mandatory)
Phone
Your request:

Find the right contact

During the according business hours our teams will be available exclusively via phone. To ensure the best possible reachability and shortest waiting time we kindly ask you to call the specific contact matching your needs:

Sales - bike parts - our hotline for your orders!
Contact: Karsten Kunze, Jürgen Buss, Michaela Walter, Klaus Krasnik
Monday - Thursday: 10.00-12.00 h and 15.00-17.00 h
Friday: 10.00-12.00 h
Tel.: +49 (0) 69 - 1753644-10

IT / online-shop - Login problems or user questions?
write us at: edv@ulismotorradladen.de

Additional contacts

Availability:
Monday - Thursday: 10.00-12.00 h and 15.00-17.00 h
Friday: 10.00-12.00 h


Shipping
For any questions regarding a package en route to you, write us at:
versand@ulismotorradladen.de

Repairs
If you want to have your bike or some parts of it repaired or it is already at our garage, please contact us here:
Tel.: +49 (0) 69 - 1753644-31

Purchasing
Contact: Sandra Hensellek
If you are one of our suppliers or would like to become one - this is the right number:
Tel.: +49 (0) 69 - 1753644-20

Accounting
Contact: Bettina Bierschenk
For any questions regarding an invoice or warning, please reach us here:
Tel.: +49 (0) 69 - 1753644-41

General office
If you are not sure which department your request is concerning, please use our general line and we will find the right contact for you:
Tel.: +49 (0) 69 - 1753644-0

Fax: +49 (0) 69 - 1753644-99

Back to the roots, Uli’s goes Frankfurt!

Starting August 1, 2026, you can find us at August-Schanz-Str. 42 in Frankfurt.
Our store in Dreieich will be closed starting July 18, 2026. Our new store in Frankfurt will reopen on August 10, 2026.

From July 27, 2026, through August 9, 2026, you can, of course, continue to place orders in the online store; there will simply be a delay in shipping.

We appreciate your understanding and look forward to welcoming you to our new property.

Thank you very much.